15th June, 2025
Over the years, I’ve worked with Wendy many times initially for more straightforward health concerns, but more significantly during a period when I fractured my ankle. She was incredibly helpful throughout that experience: before surgery, immediately after, and throughout the recovery process. She helped me prepare thoughtful questions for my medical team, especially when I felt overwhelmed or unsure how to communicate concerns particularly when dealing with office staff or moments when I felt the doctor wasn’t fully hearing me. I’ve also reached out to Wendy consistently over time for support related to my mother-in-law, who has Alzheimer’s disease. From the earlier stages to more recent developments, Wendy has been an invaluable resource guiding me on what to watch for, what questions to ask the doctors, and what services or support systems to explore. She’s also been there when I’ve had concerns about my children’s health over the years. Regardless of the condition or situation, I’ve found her guidance to be spot-on. One of the things I value most is Wendy’s ability to “reframe” situations, something she’s naturally skilled at. She helps me express myself in a way that’s more effective, more likely to be heard, and better understood by medical professionals. It’s not about not being capable, it’s about being better prepared and more confident in those important conversations. As a nurse, Wendy also understands the language of medicine, not just the jargon, but how to communicate effectively with doctors. She knows how to help you phrase things so you’re taken seriously. Unfortunately, when patients come in without that kind of insight, they’re sometimes dismissed. Wendy helps bridge that gap so that you’re more likely to be respected and listened to. Thanks to her professional background and her ability to connect, Wendy has been an incredible support both practically and emotionally. I truly appreciate the insight and confidence she brings to every situation.